Angel's Power Ltd., and Danielle House do not discriminate on the basis of race, creed, ancestry, marital status, gender, sexual orientation, age, physical disability, veteran's status, political affiliation, or religion.

ALL COMMUNICATION WITH ANGEL'S POWER LTD. AND DANIELLE HOUSE IS STRICTLY CONFIDENTIAL.

Volunteer Job Description

Title: Crisis Line Specialist

Program: Advocacy Program

Hours: Flexible (4 – 6 hour shifts only)

Supervisor: Director of Services

Position Summary: Assist in carrying out the mission and goals of the Call to Safety by providing high quality support, information, and referrals to survivors of domestic violence and sexual assault, as well as working closely with social service providers, medical personnel, police and other professionals. This position allows the Crisis Line Specialist to sleep in between crisis line calls. All persons of every race, ethnic background, spiritual belief, economic status, gender, gender identity, sexual orientation, age or personal ability, are equally affirmed into membership, leadership and employment at Call to Safety and are joyfully welcomed.

 Primary Duties of a Crisis Line Specialist:  Answer the crisis line in a compassionate and professional manner, provide an average of five services to each caller:

     • Assess participant needs

     • Provide supportive advocacy and peer support

     • Crisis intervention as needed

     • Offer information and appropriate referrals to community services using warm                handoffs when possible

     • Assist with safety planning and brainstorming available options Return voicemail            and emails from participants and community partners. Provide danger to safety              transportation and hotel vouchers,  connect with survivors on Call to Safety’s                  Shelter Call Back List when domestic violence shelter space is available. Provide            domestic violence and sexual assault survivors with advocacy, information,                    referrals and resources as appropriate, with a special emphasis on providing                 “supportive advocacy” and “warm hand-offs” to other area providers. Accurately            obtain and record survivor demographic information for use in identifying service            and geographic needs of callers. All calls must be documented on our APL                    hotline call form, which will be provided.

PLEASE CONTACT LORI POWER AT 424-324-8816 

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